I need to add a researcher to my group but I can’t find them in the directory.
One: the person just started today. It can take 24 hours for their information to enter the BioRAFT directory.
Two: The person has a sponsored account but didn’t check the box for a NU email when they set it up. They must have this to get into the system, so direct them to go back into their sponsored account and check this box.
Three: The person has both a NU staff/sponsored email address and a student email. If so, they MUST use their staff/sponsored account every time they log onto BioRAFT.
Four: The person has two NU IDs for some reason. This must get reconciled with NU ITS immediately. Our office cannot fix this.
Five: The person requested to be added to your lab group within BioRAFT, and their approval is pending. Check the “MEMBER” tab on your lab profile for their request.